Returns & Exchanges

At SUVA Lapidary Supply, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, we offer a 30-day window for returns and exchanges on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Package Securely

  Place the items in their original packaging, ensuring that all components and documentation are included to avoid restocking fees.

• 3.
  Label and Ship

  Attach the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our lapidary specialists inspect the returned goods, we will process your refund or exchange within 5-7 business days.